• Introduction
  1. “Lace Up 4 Change”, “LU4C”, “we”, “us” and “our” refers to Lace Up 4 Change.
  2. “You” refers to you, our customer, who buys from us online and makes use of our website.
  3. These Terms and Conditions govern the ordering, sale and delivery of goods as well as use of our website.
  4. If there is anything that is unclear please ask us to explain it to you before you accept the Terms & Conditions, continue using the website or place an online order.
  5. We may amend these terms and conditions from time to time. Please ensure you are kept up to date with these.
  6. The contents of the website are protected by law, including but not limited to copyright and trademark law. The website content is the property of Lace Up 4 Change. Any use, distribution or reproduction of the website content is prohibited.
  7. This website may contain links or references to other websites (“Third Party Websites”) which are outside of our control. These Terms & Conditions do not apply to those Third Party websites and we are not responsible for the practices and/or policies of those Third Party websites. Your use of these Third Party websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such Third Party Websites or your reliance on any information contained thereon.
• Customer Profile
  1. To register or purchase on our website, you must provide the following information:
     • First Name
     • Last Name
     • Cellphone Number
     • Email Address
     • Physical Address/Billing Address
     • Password
  2. We will use your email address as your unique identifier, and you will use your email address and password to log in to our website.
  3. By registering on our website, or buying goods from us online, you acknowledge that you have read and agree to be bound by these Terms & Conditions. You also agree that we may send invoices to you electronically.
  4. Please keep your credentials private and secure and do not share them with anyone. Only authorised users may access their online profile with their credentials. We accept no liability for any damages or losses that you may suffer from the unauthorised use of your profile.
  5. Please notify us immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your online profile.
• Stock & Pricing
  1. All goods displayed on our website are subject to availability. If any goods you ordered are not immediately available or are not available at all, we will let you know as soon as possible.
  2. You acknowledge that pricing may change at any time without notice to you. We will take all reasonable efforts to monitor stock levels and to ensure that when stock is no longer available, it is discontinued on the website, but we cannot guarantee the availability of stock. If goods are no longer available after you have placed an order, we will notify you soonest to agree on a resolution.
  3. The prices on our website are in South African Rand and are only valid and effective in South Africa.
  4. We will use our best efforts to accurately display the goods on our website to ensure that what you receive matches your expectations. Please note that sometimes the way that a product appears can be dependent on the device that you use to access our website, specifically when it comes to the colour in an image. We cannot guarantee that the goods you receive, will look exactly as you have seen it online.
  5. If a displayed price contains an inadvertent and obvious error, we are not bound by it after:
     • Correcting the error in the displayed price; and
     • Taking reasonable steps to inform affected consumers about the error and the correct price.

• Orders
  1. Placing goods in a shopping cart without completing payment does not constitute placing an order, and goods may be removed or updated in the shopping cart if stock is no longer available or the price has changed. We cannot be held liable if the goods in your shopping cart have been updated when you complete or attempt to complete the purchase at a later stage.
  2. Goods may not be purchased for re-sale. Should we suspect that any such goods are being purchased for sale, we are entitled to cancel your order immediately on notice to you.
  3. We reserve the right to refuse orders, cancel any sale, and terminate accounts at the organization’s discretion.
  4. Registered customers are able to view their order history by logging on to their profile on our website. 
• Payment
  1. You consent to our use of the services of reputable and secure third party payment service provider(PayFast) in order to process financial transactions and acknowledge that doing so necessitates the disclosure of your payment information when you make a purchase.
  2. We have put all the necessary measures in place to ensure your personal and payment information remains secure. We make use of 3D Secure, which is an additional layer of online security that is now mandatory for all online retailers in South Africa. It’s also known as Verified by Visa and MasterCard SecureCode. It helps prevent fraud by protecting you against unauthorized transactions on your card(s).
  3. Payment can be made for goods via:
     • Credit Card or Debit Card

• Privacy & Security
  1. For a detailed description of our Privacy Policy, please refer to the Privacy Policy page.
  2. Please note that we do not disclose any of your personal details to other companies or individuals. We do not keep a record of, or store, any part of your card details.
  3. We do keep records of certain personally identifiable information, such as your name, contact details, shipping address and billing address. This information is necessary in order to process your order. You are empowered to change this information by editing it in the “My Account” section.
• Website Availability
  1. We will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and are entitled to discontinue providing the Website or any part thereof with or without notice to you.
  2. If you fail to comply with your obligations under these Terms & Conditions, including any incident involving payment of the price of an order for any Goods, this may (in our sole discretion with or without notice to you) lead to a suspension and/or termination of your access to the Website without any prejudice to any claims for damages or otherwise that we may have against you.